Documentation

Using Dynamic QR Codes for Your Products

When someone buys your product, your connection with them doesn't have to end there. Dynamic QR codes on your products or packaging are a great way to keep in touch, offer support, and share new information, long after the product leaves the shelf.

Key Benefits & Use Cases for Products:

1. Keep Product Info and Support Up-to-Date

Feature: Dynamic Links

Instruction manuals, warranty papers, or setup guides printed on boxes can get old fast if your product changes, there's new safety info, or how you offer support changes.

  • Benefit: A dynamic QR code keeps working indefinitely. If a product manual needs an update, a new help guide is ready, or warranty details change, you can change the online information linked to the QR code right away. That same QR code on products already out there will still give customers the newest and correct information. This saves you money from having to reprint or recall old printed materials.

2. Easy Warranty, Registration, and Customer Help

Feature: Dynamic Contact (Email, SMS), Dynamic Links

Make it super simple for customers to register their products, find help, or get support.

  • Benefit: Put a QR code on your product so customers can quickly register their warranty online. Link another QR code to a customer help page with common questions, a way to chat live, or a form to ask for service. If your support email or phone number changes, the dynamic QR makes sure customers can always find the right way to contact you without getting annoyed.

3. Connect With Customers After They Buy & Get Feedback

Features: Dynamic Links, Scan Analytics

Keep talking to your customers even after they've bought something and learn useful things from them.

  • Benefit: Use QR codes to link to "how-to-use" videos, suggestions for other products that go well with what they bought, or quick surveys to see how happy they are. By looking at how many people scan these (without seeing who they are), you can tell which help materials customers use most. This helps you make your support better and understand how people are using your products.

4. Quick Links to Extra Services and Benefits

Feature: Dynamic Links, Dynamic Contact

Give customers easy ways to get services that make owning your product even better.

  • Benefit: A QR code can link to software updates for electronics, recipes for food items, how-to-build guides for furniture, or simple re-order pages for things that run out. This gives customers something useful right away and makes them feel good about your brand.

Have questions or need assistance?

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